Shipping policy
Shipping and Delivery
- Bien-Etre currently fulfils orders within selected regions, with shipping destinations clearly stated at checkout. As our operations expand, additional countries may be added, and shipping availability will be updated accordingly on our website.
- Estimated delivery times are shown at checkout but may vary.
- Shipping costs are displayed prior to checkout.
- Bien-Etre is not liable for delays caused by third parties (e.g. customs, postal services).
If your order has not arrived within 14 working days of dispatch, contact orders@bien-etre.ai.